Customer Service Representative
Job Overview
The customer service/maintenance representative is responsible for providing exceptional customer service, resolving issues, performs administrative and operational support.
Duties and responsibilities
- Provides customer service
- Answers incoming phone calls
- Handles payment transactions
- Balances out payment transactions
- Performs a lock-check on all units
- Maintains golf cart cleanliness, battery water level, and tire pressure
- Performs trash pickup
- Maintains landscape- mowing lawn, flower trimming, weed control
- Repair minor roof leaks on units
- Assist with new rental contracts
- Assist in maintaining weed control throughout the facility-spraying and pulling
- Assist with sweeping out units, removing any items, and dispose
- Assist with facility yard cleanup, sweeping, and shoveling
Required Education and Experience
Education:
- High school diploma or equivalent.
Experience:
- 2 –3 years in customer service.